Please note, that you may use this return method only if you have made your order before 27.08.2025 9:00 CET for any newer orders please refer to this guide.

 

YOU CAN MAKE A RETURN WITHIN 14 DAYS OF RECEIVING YOUR ORDER.

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WE OFFER EASY RETURN PROCESS VIA DHL USING OUR RETURNS PORTAL. TO ISSUE A CORRECT RETURN, PLEASE USE THE BUTTON BELOW AND FOLLOW THE INSTRUCTIONS:

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• MISBHV RESERVES THE RIGHT TO REJECT RETURNS OF ITEMS WHICH ARE NOT IN THEIR ORIGINAL, UNALTERED AND UNWASHED CONDITION. RETURNED MERCHANDAISE MUST BE RETURNED WITH THEIR ORIGINAL PACKAGING ALONG WITH ALL THE TAGS. 
  PRODUCTS WHICH SHOW SIGNS OF USAGE, WASHING, ALTERING OR ANY KIND OF DAMAGE WILL NOT BE ACCEPTED. PRODUCTS HAVING A STRONG SMELL OF PERFUMES, CIGARETTES ETC. ALSO WON'T BE ACCEPTED.
  IF THE ITEM DOES NOT MEET THE REQUIREMENTS MENTIONED ABOVE, IT WILL NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER AT THEIR EXPENSE.
• FOOTWEAR MUST BE RETURNED WITH THE ORIGINAL SHOE BOX. THE SHOE BOX SHOULD BE PLACED INSIDE A SHIPPING BOX IN ORDER TO PREVENT DAMAGE DURING SHIPPING. SHOES MUST BE TRIED ON THE CARPETED SURFACE AND CAN'T SHOW ANY SIGNS OF WEAR.
• YOU WILL RECEIVE THE REFUND IN THE SAME PAYMENT METHOD USED FOR THE PURCHASE
• RETURN COST IS PAID BY CLIENT.
• DUTIES, TAXES AND THE ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.