Returns

YOU CAN MAKE A RETURN WITHIN 14 DAYS OF RECEIVING YOUR ORDER.

 

     

    IN ORDER TO RETURN YOUR GOODS, PLEASE PROCEED WITH THE FOLLOWING GUIDE:


    1. FILL IN THE RETURN FORM (YOU CAN DOWNLOAD IT FROM HERE)

    2. PUT THE GOODS YOU WANT TO RETURN IN THE PARCEL (REMEMBER THAT THEY NEED TO HAVE THEIR ORIGINAL PACKAGING AND TAGS), WITH THE FILLED RETURN FORM.

    3. SEND YOUR PARCEL TO THE ADDRESS BELOW (PLEASE KEEP YOUR RETURN CONFIRMATION):

     

    OMNIPACK / MISBHV – RETURNS
    ALEJA KATOWICKA 66, RAMP 40
    05-830 NADARZYN

     

     

     

    • MISBHV RESERVES THE RIGHT TO REJECT RETURNS OF ITEMS WHICH ARE NOT IN THEIR ORIGINAL, UNALTERED AND UNWASHED CONDITION. RETURNED MERCHANDISE MUST BE RETURNED WITH THEIR ORIGINAL PACKAGING, ALONG WITH ALL THE TAGS. 
      PRODUCTS WHICH SHOW SIGNS OF USAGE, WASHING, ALTERING OR ANY KIND OF DAMAGE WILL NOT BE ACCEPTED. PRODUCTS HAVING A STRONG SMELL OF PERFUMES, CIGARETTES ETC. ALSO WON'T BE ACCEPTED.
      IF THE ITEM DOES NOT MEET THE REQUIREMENTS MENTIONED ABOVE, IT WILL NOT BE ACCEPTED AND WILL BE RETURNED TO THE CUSTOMER AT THEIR EXPENSE.
    • FOOTWEAR MUST BE RETURNED WITH THE ORIGINAL SHOE BOX. THE SHOE BOX SHOULD BE PLACED INSIDE A SHIPPING BOX IN ORDER TO PREVENT DAMAGE DURING SHIPPING. SHOES MUST BE TRIED ON THE CARPETED SURFACE AND CAN'T SHOW ANY SIGNS OF WEAR.
    • YOU WILL RECEIVE THE REFUND IN THE SAME PAYMENT METHOD USED FOR THE PURCHASE
    • RETURN COST IS PAID BY THE CLIENT.
    • DUTIES, TAXES AND THE ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.

    YOU CAN MAKE A RETURN WITHIN 14 DAYS OF RECEIVING YOUR ORDER.

     

     

    FOR POLISH ORDERS, WE OFFER EASY RETURN PROCESS VIA WYGODNE ZWROTY. TO ISSUE A CORRECT RETURN, PLEASE PROCEED BY CLICKING THE LINK BELOW:

     

    Button Image