Customer Care
Welcome to M I S B H V.com
Our Customer Service is available from Monday to Friday and will be happy to answer your inquiries or accompany you in discovering the brand and its products.
Contact our team at [email protected].
Delivery
M I S B H V.com ships worldwide with UPS.
Europe (EU countries) | ||
UPS Standard | 2-3 business days | Free on orders over 300 EUR |
15 EUR on all other orders |
Europe (Non-EU countries) | ||
UPS Express | 2-4 business days* | Free on orders over 300 EUR |
15 EUR on all other orders |
United Kingdom | ||
UPS Express | 2-4 business days* | Free on orders over 300 EUR |
25 EUR on all other orders |
US/Canada | ||
UPS Express | 2-4 business days | Free on orders over 300 EUR |
25 EUR on all other orders | ||
(import tax included for US) |
Asia | ||
UPS Express | 2-5 business days | Free on orders over 300 EUR |
35 EUR on all other orders |
Australia | ||
UPS Express | 2-5 business days | Free on orders over 300 EUR |
35 EUR on all other orders |
Middle East | ||
UPS Express | 2-5 business days | Free on orders over 300 EUR |
35 EUR on all other orders |
Once your package has been shipped from our warehouse, you will receive an email including a tracking number. Our couriers delivers from Monday to Friday during business hours.
You can check the status of your order and track its delivery at any time using the Follow Your Order option or you can find all information related to the order in My Account.
Rely on UPS to collect payment for your shipment at the time of delivery (C.O.D. option).
Returns
You can return any item purchased on misbhv.com within 14 days from the delivery date.
- Make sure the product you return is in its original condition, including original tags and packaging.
- Fill out the return form and put it the box with returned product. In the case of lack of the form, processing time may be considerably delayed.
- As an international customer, you can return your parcel using any postal service. However, as the parcel remains your responsibility until it arrives to us, please remember to keep a proof of dispatch.
M I S B H V.com reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in its original, unaltered and unwashed condition.
Footwear must be returned with the original shoe box. The shoe box should be placed inside a shipping box in order to prevent damage during shipping.
You will receive the refund in the same payment method used for the purchase. It will be made within 5 working days counting from the date of the delivery of the item to our warehouse. Return cost is paid by client. Duties, taxes and the original shipping charges are non-refundable.
Address for returns:
MISBHV
Gromadzka 46A / II
30–719 Cracow
Poland
Payment
M I S B H V.com accepts the following payment methods:
• Credit/Debit cards: Visa, Visa Electron, Mastercard
• Paypal
Your credit/debit card may be refused for any of the following reasons:
• Your card may have expired. Check that your card is still valid.
• You may have reached your limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
• You may have entered some information incorrenctly.
On misbhv.com every purchase is processed with maximum security thanks to the implementation of of the most advanced enscryption services (SSL).
Size Guide
Our size charts offer the information you need to take your own measurements to find the size that best fits you. These measurements are meant as a guide, and precise garment fit varies by style.
Womens
XS | S | M | L | XL | |
---|---|---|---|---|---|
Chest | 81 | 85 | 89 | 93 | 97 |
Waist | 64 | 68 | 72 | 76 | 80 |
Hips | 90 | 94 | 98 | 102 | 106 |
Use the charts below to convert between standard size formats.
MISBHV | XS | S | M | L | XL |
---|---|---|---|---|---|
Denim | 25/26' | 26/27' | 27/28' | 28/29' | 29/30' |
France | 34 | 36 | 38 | 40 | 42 |
Italy | 38 | 40 | 42 | 44 | 46 |
UK | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
Japan | 7 | 9 | 11 | 13 | 15 |
China | 160/84A | 165/88A | 170/92A | 170/96A | 175/100A |
Korea | 44 | 55 | 66 | 77 | 88 |
Europe | 36 | 37 | 38 | 39 | 40 | 41 |
---|---|---|---|---|---|---|
UK | 3.5 | 4 | 5 | 6 | 7 | 7.5 |
US | 6 | 6.5 | 7.5 | 8.5 | 9.5 | 10 |
Japan (cm) | 23 | 23 | 24 | 25 | 25.5 | 26 |
Mens
Measurements shown in centimeters. Denim sizing shown in inches.
XS | S | M | L | XL | |
---|---|---|---|---|---|
Collar | 40 | 41 | 43 | 44 | 46 |
Bust | 88 | 92 | 96 | 100 | 104 |
Waist | 76 | 80 | 84 | 88 | 92 |
Use the charts below to convert between standard size formats.
MISBHV | XS | S | M | L | XL |
---|---|---|---|---|---|
Denim | 28/29' | 30/31' | 31/32' | 33/34' | 36' |
France | 46 | 48 | 50 | 52 | 54 |
Italy | 46 | 48 | 50 | 52 | 54 |
UK | 36 | 38 | 40 | 42 | 44 |
US | 36 | 38 | 40 | 42 | 44 |
Japan | 37 | 38 | 39 | 41 | 42 |
China | 180/92A | 180/96A | 185/100A | 185/104A | 185/108A |
Korea | 95 | 100 | 105 | 110 | 115 |
Mens shoes
Europe | 41 | 42 | 43 | 44 | 45 |
---|---|---|---|---|---|
UK | 7.5 | 8 | 9 | 10 | 11 |
US | 8 | 9 | 10 | 11 | 12 |
Japan (cm) | 26 | 26.5 | 27.5 | 28 | 29 |